Legal Documentation
Jili44 is committed to protecting the personal data of every player on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data. We serve players across Malaysia — from Kuala Lumpur and Petaling Jaya to Penang, Johor Bahru, and Shah Alam — and we take our data protection obligations seriously.
Privacy at a Glance
We collect only what is necessary: registration details, identity verification documents, payment transaction records, device and usage data, and communications with our support team.
Your data is used to operate your Account, process deposits and withdrawals via Malaysian payment channels, comply with KYC regulations, deliver support, and improve the Platform experience.
We share data only with essential service providers — payment processors, identity verification partners, fraud detection systems, and regulatory authorities where required by law. We never sell your data.
All personal data is stored with AES-256 encryption at rest and transmitted over TLS. Access is role-restricted and subject to internal audit. We conduct regular security reviews of our data infrastructure.
You have the right to access, correct, and request deletion of your personal data. You may also withdraw consent for marketing communications at any time without affecting your Account's core functionality.
We retain personal data for as long as your Account is active and for a minimum of five (5) years after closure, as required by anti-money laundering and financial compliance regulations.
Section 1
This Privacy Policy ("Policy") is issued by Jili44 ("we", "us", "our", or "the Platform"), accessible at https://jili44.cam. It describes how Jili44 collects, processes, stores, shares, and protects personal data provided by or obtained in relation to users ("you", "your", or "the User") of the Platform — including all casino gaming, sports betting, live dealer, and payment services offered therein.
By registering an Account on the Jili44 Platform or by continuing to use any of its services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Important: This Policy should be read in conjunction with our Terms & Conditions. Capitalised terms used but not defined in this Policy have the meanings given in the Terms & Conditions.
This Policy applies to all users of the Platform, including players located in Malaysia across Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and all other regions, as well as any other eligible jurisdiction.
Section 2
For the purposes of this Privacy Policy, the following definitions apply:
Section 3
Jili44 collects personal data across several categories, depending on your interaction with the Platform:
When you create a Jili44 Account, we collect: your full legal name, date of birth, residential address, email address, and mobile phone number. This data is required to create and administer your Account.
To comply with regulatory requirements and our anti-money laundering obligations, we may collect: a copy of your Malaysian identity card (MyKad), Driver's Licence, or Passport; a recent proof of residential address (utility bill from Tenaga Nasional Bhd, bank statement from Maybank, CIMB, Public Bank, or Hong Leong, dated within three months); and a selfie photograph with your identification document.
We collect details of all deposits, withdrawals, and gaming transactions processed through your Account. For Malaysian payment methods — including Touch 'n Go eWallet, DuitNow, Boost, GrabPay, FPX, Maybank2u, CIMB Clicks, Public Bank, and Hong Leong Connect — we record transaction references, amounts, timestamps, and the payment channel used. We do not store full payment card numbers or full e-wallet PINs.
We automatically collect certain technical data when you access the Platform: your IP address, device type, operating system, browser type and version, session duration, pages visited, game history, and interaction logs. This data is used for security monitoring, fraud prevention, and platform improvement.
Any communications you have with our support team — including live chat transcripts, email correspondence, and support ticket content — are recorded and retained for the purposes of quality assurance, dispute resolution, and compliance.
Where a User activates responsible gambling tools — including deposit limits, session reminders, cooling-off periods, or self-exclusion — we maintain records of such elections to ensure they are enforced correctly and to comply with our duty of care obligations.
Section 4
Jili44 collects personal data through the following means:
No unsolicited collection: Jili44 does not purchase personal data from third-party data brokers or marketing lists. All data we hold was collected in direct connection with your use of the Platform or from a partner engaged for a specific operational purpose.
Section 5
Jili44 processes personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your Jili44 Account, including login authentication and password management. |
| KYC & Compliance | Verifying your identity and age in accordance with anti-money laundering (AML) obligations and responsible gambling requirements. |
| Payment Processing | Processing deposits via Touch 'n Go eWallet, DuitNow, FPX, Maybank2u, CIMB, and other approved Malaysian payment channels, and processing withdrawal requests. |
| Fraud Prevention | Monitoring transactions and Account activity to detect and prevent fraud, money laundering, multi-accounting, and other prohibited conduct. |
| Customer Support | Responding to Account queries, resolving disputes, and delivering technical support via live chat and email. |
| Responsible Gambling | Enforcing deposit limits, session controls, and self-exclusion elections; monitoring for signs of problem gambling behaviour. |
| Platform Improvement | Analysing usage patterns, game preferences, and platform performance to improve the User experience. |
| Marketing (with consent) | Sending promotional communications about bonuses, new game releases, and offers where you have provided consent. You may opt out at any time. |
| Legal Obligations | Complying with applicable regulatory reporting, audit requirements, and law enforcement requests where mandated by applicable law. |
Section 6
Jili44 processes personal data on one or more of the following legal bases depending on the purpose:
Section 7
Jili44 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share personal data only in the following limited circumstances:
We share the minimum necessary data with payment processors — including operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX-connected banking institutions — to facilitate your deposit and withdrawal transactions. These providers are contractually obligated to process your data only for the specified payment purpose.
We engage third-party KYC and identity verification service providers to validate the documents you submit as part of the account verification process. These providers operate under strict data processing agreements and may not use your data for any purpose beyond verification.
We share certain technical and behavioural data with fraud detection and cybersecurity service providers to protect the integrity of the Platform and prevent financial crime. This includes IP addresses, device identifiers, and transaction patterns.
Where required by applicable law, court order, or regulatory directive, Jili44 may disclose personal data to government authorities, law enforcement agencies, or financial intelligence units. We will notify affected users where legally permitted to do so.
In the event of a merger, acquisition, or sale of substantially all assets of Jili44, personal data may be transferred to the acquiring entity. Users will be notified in advance of any such transfer and provided with the opportunity to exercise their data rights.
No Third-Party Marketing: Jili44 does not share your personal data with any third party for their own marketing, advertising, or commercial purposes. All data sharing is strictly operational and purposively limited.
Section 8
Some of Jili44's service providers — including cloud infrastructure, fraud detection, and identity verification partners — may process or store data in jurisdictions outside Malaysia. Where personal data is transferred outside Malaysia, Jili44 ensures that appropriate safeguards are in place to protect the data, including:
You may request further information about the specific safeguards applied to international transfers by contacting our support team at the address set out in Section 15 of this Policy.
Section 9
Jili44 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce our agreements. The following retention periods apply as general guidelines:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of active Account + 5 years after closure |
| KYC / identity verification documents | 5 years after Account closure (AML compliance) |
| Transaction and payment records | 7 years (financial regulatory requirement) |
| Support communications | 3 years after last interaction |
| Technical / usage logs | 12 months on active systems; archived for 3 years |
| Responsible gambling records | Duration of Account + 5 years |
| Marketing consent records | Until consent is withdrawn + 3 years |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data destruction procedures. Where data must be retained to comply with a regulatory obligation that extends beyond the standard period, we will retain it for the minimum period required by that obligation.
Section 10
The Jili44 Platform uses cookies and similar tracking technologies to provide core functionality, maintain your session state, and analyse Platform performance. The types of cookies we deploy are as follows:
You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform, including the ability to log in or access your Account. By continuing to use the Platform with your browser set to accept cookies, you consent to our use of cookies as described above.
Section 11
Subject to applicable law, you have the following rights in relation to the personal data Jili44 holds about you. To exercise any of these rights, please contact us at the details provided in Section 15.
You have the right to request a copy of the personal data we hold about you, together with information about how it is being used and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may also update certain Account details directly through your Account dashboard.
You have the right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations under AML and financial regulation.
You may request that we restrict the processing of your data while the accuracy of data is contested, or where processing is unlawful but you do not wish for data to be deleted.
Where processing is based on consent or contract and carried out by automated means, you may request a copy of your data in a structured, machine-readable format.
You have the right to object to processing carried out on the basis of legitimate interests, and to withdraw consent to marketing communications at any time, without affecting your Account.
Response Timeframe: Jili44 will acknowledge all data rights requests within 3 business days and aim to resolve them within 30 calendar days. Where a request is complex or involves a high volume of data, we may extend this period by a further 30 days with notice.
Section 12
The Jili44 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21 — whether through a false declaration of age at registration or any other means — we will immediately suspend the relevant Account, delete all associated personal data, and take such further action as may be appropriate under applicable law.
If you believe that a person under the age of 21 has registered an Account on the Jili44 Platform or has provided their personal data to us, please notify our support team immediately at [email protected] so that we can take prompt remedial action.
Section 13
Jili44 implements a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
Your responsibility: While Jili44 implements robust security measures, you also play a role in protecting your data. Use a strong, unique password for your Account, enable two-factor authentication where available, and contact our support team immediately if you suspect unauthorised access to your Account.
Section 14
Jili44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material — affecting how we use your data or your rights in relation to it — we will provide reasonable advance notice by email to your registered Account address and/or by a prominent notice on the Platform.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Jili44 Platform following the publication of any amendment constitutes your acceptance of the revised Policy.
Section 15
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data Jili44 holds about you, please contact our data protection team using the following details:
Data Enquiries & Privacy Requests — Email:
[email protected]
Please include your registered Account email address, a clear description of your request, and — for access or deletion requests — sufficient information to allow us to locate your data. Our data protection team is available seven days a week and will acknowledge your request within three business days.
For matters related to responsible gambling, account restrictions, or self-exclusion, please also refer to our Responsible Gambling page.
Your Privacy. Our Commitment.
Your personal data is handled with care, stored securely, and never sold. Jili44 is a platform where Malaysian players can enjoy fast games, instant MYR payouts, and honest data practices — all in one place.
For players aged 21 and above only. Please gamble responsibly.